Jackpot City Casino Review

Jackpot City Casino Review

Welcome to our Jackpot City Casino review. Online systems become obsolete quickly due to a variety of issues. Most of the time, though, the main reasons are more competition, changing customer needs, and a lack of new ideas. If you aren't consistently doing research and setting new standards, it is impossible to stay relevant in the gambling industry. Competitors really want to be around as long as Jackpot City Casino has, which is a great example.

It's interesting to note that the casino has been active in the iGaming industry for more than 20 years. It is also currently one of the casinos with the best reputations. Starting with its slick and user-friendly website design, the casino's features all stand out for their brilliance. The operator has more than 700 casino games from some of the best developers in the business, such as Microgaming.

It also gives players access to widely used multicurrency banking options that let them make fast payments, make deposits right away, and get big bonuses and promotions. Additionally, as a player, you get to benefit from first-rate customer service and a VIP loyalty program. The casino also has a gambling license and is subject to open audits by an organization that doesn't have a bias.

  • Massive progressive jackpots

  • A wide selection of table games

  • Many promotions

  • Established in 1998

  • A global trusted brand

  • Ground-breaking slot machines

  • Lack of details about ongoing promotions

  • No sports betting

  • No live poker rooms

Jackpot City Casino Review

Casino Facts

Over 15 different languages, including Spanish, Portuguese, German, French, Swedish, English, Japanese, etc., are all available at Jackpot City, a multilingual casino. Jackpot City Casino, which opened its doors in 1998, is owned and run by Bayton Ltd Casinos. The majority of the casino's games are from the well-known Microgaming software, but there are also other options from reputable game developers.

The Malta Gaming Authority, one of the strictest gambling regulators, keeps an eye on the openness of the casino's gambling operations. Additional regulatory bodies include the Kahnawake Gaming Commission and the Swedish Gambling Authority. For Canadian players, the latter commission oversees gaming regulations.

The casino has both a license and the eCOGRA stamp of approval. Thus, it follows that the casino engages in lawful and responsible gaming while paying out winnings promptly. The casino uses 128-bit SSL encryption technology to enhance the privacy and security of sensitive client data. Customer data is encrypted by the software using multiple layers of security, making it impossible to hack or access.

The customer service at Jackpot City is above average. Jackpot City offers round-the-clock assistance via email and live chat, in contrast to other platforms that only offer help via live chat. Just how ideal is that? Whichever choice you choose, the casino's cheerful and dazzling staff will respond right away. You can also access the casino's helpful FAQ area at any time for answers to frequently asked questions.

Despite the operator's beauty and glitz, some locations are unable to obtain its products or services. These nations include, among others, Belgium, Denmark, France, Greece, Italy, China, Argentina, the United Kingdom, the United States, Spain, Portugal, Kenya, and South Africa. Therefore, to verify account eligibility prior to registration on the platform, we advise contacting customer care. Apart from that, it's a good location. To learn more, continue reading our in-depth review.

Casino Software & Games

The quality of the games offered by Jackpot City's top software supplier, Microgaming, has never been in doubt. However, there are also more intriguing games from creators like Evolution Gaming, Foxium, and Ezugi. Over 700 casino games, including progressive jackpots, video poker, slots, live dealer, and table games, are produced by these publishers.

These games load quickly on an HTML5-based interface and have sharp HD graphics and great themes. This implies that you can use any operating system to access the casino's games using a browser like Chrome or Mozilla. Thus, these operating systems consist of Windows, Android, and iOS.

Additionally, if you want the convenience and adaptability of betting while on the go, you can choose to use the casino's downloadable software. Jackpot City uses the Random Number Generator software, which produces arbitrary results during gambling, to guarantee the fairness of gaming outcomes.

Casino Games

Of all the casino games, slots are without a doubt the best. They have progressed from 3-reel traditional slots to 5-reel video slots over the years. The video slots, to name a few, include captivating themes, graphics, animations, and narratives taken from well-known films and video games. These slots are made even more entertaining by their bonus features, which include bonus rounds, wild cards, and free spins. They thereby offer their enormous fan base unrivaled entertainment value.

Hitman, Thunderstruck 2, Jurassic World, Tomb Raider, Immortal Romance, Terminator 2, and more titles are examples of slot games. Additionally, while planning this review, we personally grew to like the Treasure Nile slot machine. The Jackpot City Casino, as the name would imply, has some of the best-paying progressive jackpot machines. As a result, among these jackpots are Mega Moolah, King Cashalot, Major Millions, and Wheel of Wishes.

Texas Hold'em, Three Card Poker, Three Card Poker Gold, Caribbean Stud Poker, and other games are available for poker players. The Aces and Faces, Jacks or Better, and All American Poker video poker games, on the other hand, are available. Other video poker game examples include Double Joker Poker, Hold'em High Poker, and Louisiana Double Poker.

Play immersive table games like Speed Baccarat, Blackjack Gold, American Roulette, Squeeze Baccarat, Lightning Roulette, and more. Craps and Sic Bo are examples of other table game categories. Jackpot City's top-notch live casino is perfect for live dealer experts who miss the excitement of playing with real croupiers in person.

Punto Banco, Double Ball Roulette, Lightning Baccarat, Party Blackjack, Monopoly, Live Texas Hold'em, and other games are available here. These live-dealer games are streamed in real-time, and the stream is slick with top-notch visuals and clear audio. You can also communicate with other players using the live chat feature.

Availability on Mobile

When you want to play on a mobile device, simply log into your account as you would on a desktop. No software needs to be downloaded. The same SSL data encryption technology that secures the primary online casino is used to protect real money mobile gambling.

The variety of games is still wide on mobile, and both Android and iOS users can play several of the significant progressive jackpots that enable the casino live up to its reputation. Many mobile video poker games, table games, and the majority of slots are also available. When using a mobile device or tablet to access the website, you can find all of these in the lobby.

Regardless of the brand or model, the graphics seamlessly adjust to your mobile device's screen. We successfully played on an iPhone 7s, a Samsung Galaxy s10, and a Huawei p30. Accessing games, chat features, and live help is made simple by the menu at the bottom of the screen.

Jackpot City Casino Review

Casino Promotions & Bonuses

Jackpot City's four-tier welcome bonus package, which is only available to new players, is agonizing. This is due to the fact that you can get up to a fantastic $1600. Just how alluring is that? You'll get a 100% match bonus up to $400 on each of your first four deposits made at the cashier. You must make the first deposit of at least $10 to be eligible for the incentive. Therefore, the bonus is more generous the more you deposit.

You must, however, bet the claimed bonuses 70 times before you may request any payouts. Despite the somewhat high playthrough requirement, it only applies to the bonus sum and not the deposit plus bonus. The awards are only good for seven days as well. It would therefore be advantageous if you utilized the benefits prior to their expiration.

There are more campaigns that could provide you with significant prizes. These promos could provide cash awards, lavish vacations, match bonuses, etc. Every day, week, and month, the operator comes up with fresh promotions. So be sure to check out the casino's promotions website to learn about the most recent benefits to increase your bankroll.

You are given VIP status at Jackpot City Casino as soon as you register. There is a 6-tier VIP loyalty system at the operator. As a result, there are six different loyalty levels: Bronze, Silver, Gold, Platinum, Diamond, and Prive. You will receive 2500 loyalty points as a new user just for signing up. As a result, you begin your journey in Jackpot City as a Bronze VIP. Working your way through the VIP ranks is required if you want to receive even more spectacular advantages.

Loyalty Program

As soon as you sign up with Jackpot City, you receive 2,500 loyalty points and are classified as a bronze-level VIP member. The points can be redeemed for bonuses, free spins, free credits, and playing money as you go. Additionally, you can utilize your loyalty points in the sister casinos of Jackpot City, including Spin Palace, Ruby Fortune, and Mummy's Gold Casino.

You will get access to exclusive bonuses, free spins, a dedicated VIP host who is available round-the-clock, and many other advantages as a member of the VIP program. The table below contains all the information, including the number of points required to advance to each level.

Although the default incentives for the program's initial levels may be bigger, Jackpot City's VIP program is terrific since it allows all players a chance to participate and you get access to additional fantastic benefits and daily specials.

You must keep placing bets on the website in order to maintain your VIP status and advance to higher levels. If you don't have enough points at the end of the month, you'll drop a level. You must also maintain the minimum number of loyalty points necessary to remain within your scoring bracket.


There are many safe and secure deposit and withdrawal options available to players at Jackpot City Casino. Instant deposits are available using these methods, and withdrawal times range from 24 to 48 hours. However, if you have high VIP status, you might benefit from speedier payouts. The waiting period is nevertheless one of the lowest in the sector. $10 is the minimum withdrawal and deposit amount.

The maximum withdrawal amount per day is $10,000 or the equivalent in other currencies. However, your weekly cashout limit will be $4000 if you are requesting a payout that is 5 times more than your lifetime deposits. Having said that, there are a variety of banking methods available, including MuchBetter, Apple Pay, Paysafe Card, iDebit, Visa, Interac, MasterCard, Visa Electron, Neteller, etc.

The casino also accepts several different currencies in addition to a variety of payment options. As a result, they comprise currencies such as AUD, CAD, USD, EUR, ARS, GBP, BRL, JPY, NZD, NOK, PLN, etc.

Jackpot City Casino Review

Casino Safety and Fair Gaming

Jackpot City is eCOGRA-certified, subject to EU regulation, and licensed by the Malta Gaming Authority. These credentials attest to the casino's security, care for its patrons, and adherence to rules and laws. The same SSL data encryption technology that secures the primary online casino also protects your gaming. This implies that none of the information you gave the casino can be accessed by a third party.

The eCOGRA certification attests to the casino's commitment to providing players with fair gaming options. Through the use of a random number generator, Jackpot City always guarantees a fair opportunity to win. According to the most recent eCOGRA data, the average payout for all casino games was 96%.

Customer Service

Customer service is yet another crucial component of each casino that needs to be discussed. Simply put, you should always have access to customer service since you never know when you'll encounter a problem or when you'll find something obscure and end up with a question that only the support staff can resolve.

No service is fault-free, and anyone can have glitches or missing funds anywhere, at any moment. This does not imply that JackpotCity Ontario is an imperfect platform, but since everything is automated, mistakes can still occur anyplace on the internet.

You need a trustworthy source to turn to in these circumstances, especially because the service will cost you money that you have worked hard to achieve. Fortunately, JackpotCity appears to be aware of this as the Ontario version has a support staff that is available around-the-clock. You can get in touch with them through email or live chat, with the latter being the ideal choice for consumers in need of immediate support.

Additionally, there is a rather comprehensive FAQ section that can help you with less essential issues, so it may be worthwhile to go there first if you think the team may receive your query frequently. We advise contacting customer support only if you can't find it or if you believe it doesn't appropriately address your query, because it will probably be quicker.

Final Thoughts

Jackpot City exceeds expectations on every count. It features more than 400 slot machines, so if you enjoy playing slots, you've found your match. The operator also offers more than 300 different casino titles, including, among other things, table games. So, the casino is accessible to all different kinds of gamblers.

It also offers an intuitive UI that works with all portable devices. The icing on the cake is the numerous banking options, round-the-clock customer service, amazing bonuses, eCOGRA certification, and MGA license. Join and play at the top online casino.

Jackpot City Casino Review